Job Readiness

These courses collectively aim to equip individuals with the knowledge, skills, and mindset needed to thrive in the workplace and contribute to the success of their organizations.

Has Social Media Replaced the Three C’s: Customer Service, Common Sense and Common Courtesy?: Explores the impact of social media on traditional customer service principles and emphasizes the enduring importance of common sense and courtesy in professional interactions.

Just Enough Is Not Good Enough: Encourages participants to strive for excellence rather than settling for mediocrity in their work performance.

Excellence Without Excuse: Promotes a mindset of accountability and responsibility for delivering high-quality work without making excuses.

All of Us Are Important, but None of Us are Necessary: Highlights the value of teamwork and collaboration in achieving organizational goals while emphasizing the importance of individual contributions.

Working with Difficult People (Folks) Ain’t No Joke: Provides strategies for effectively navigating interactions with challenging colleagues or clients in the workplace.

Taking Common Sense to High Places: Encourages applying practical wisdom and logical reasoning to decision-making processes, even in leadership roles.

When Leadership Calls Will You Be Ready? Prepares individuals to step up and assume leadership responsibilities when the opportunity arises.

From Rhetoric to Reality: Guides participants in translating aspirations and goals into tangible actions and results.

What Is Your Word Worth? Emphasizes the importance of integrity and trustworthiness in professional relationships and commitments.

Global Diversity: What Does It Really Mean: Explores the concept of diversity from a global perspective and its implications for organizations operating in diverse cultural contexts.

How to Fight Unconscious Bias in the Workplace: Provides strategies for recognizing and mitigating unconscious biases that may influence decision- making and interactions in the workplace.

How to Reinvent the Employee Experience: Focuses on redesigning the employee experience to enhance engagement, satisfaction, and productivity.

How to Build a Purpose-Driven Organization: Guides organizations in aligning their mission and values to create a sense of purpose and meaning for employees.

How to Reset an Organizational Culture: Addresses strategies for transforming organizational culture to better support employee well-being, diversity, and inclusion.

Building Resilience: Your Own and Your Workplace’s: Provides tools and techniques for developing personal and organizational resilience to navigate challenges and setbacks effectively.

How to Cultivate Empathy in the Workplace: Promotes the development of empathy as a key skill for fostering understanding and connection among colleagues.

Strategies for Leading Effective Meetings: Offers guidance on planning and facilitating productive and inclusive meetings that drive collaboration and decision-making.

How to Talk about Race with Your Employees: Provides frameworks for having open and constructive conversations about race and diversity in the workplace.

Resiliency within the Workplace: Explores strategies for building individual and collective resilience to thrive in a dynamic work environment.

How to Improve Diversity Recruiting: Offers insights and best practices for attracting and retaining diverse talent in the organization.

How to Properly Address Gaslighting in the Workplace: Provides guidance on recognizing and addressing gaslighting behaviors that undermine trust and psychological safety.

How to Work Effectively in a Multi-Generational Environment: Explores strategies for bridging generational differences and maximizing collaboration in multi-generational workplaces.

How to Effectively Nurture an Inclusive Leadership Environment:

Offers guidance for fostering inclusive leadership practices that value and leverage diverse perspectives.

How to Effectively Increase Employee Engagement in the Workplace: Provides strategies for enhancing employee engagement to drive productivity, satisfaction, and retention. 

Building upon Successful Wellness Techniques for the Workplace: Explores strategies for promoting employee well-being and creating a supportive work environment. 

Developing Effective Competencies for Future Organizational Goals: Prepares individuals to acquire and develop skills aligned with future organizational needs and objectives.

Building Future Leaders to Replace You: Guides organizations in nurturing and developing the next generation of leaders to ensure continuity and succession planning.

How to Build Strategic Win-Win Partnerships: Provides techniques for building mutually beneficial partnerships with stakeholders both within and outside the organization.

Data Analytics Becomes Critical to Succeed: Emphasizes the importance of leveraging data analytics for informed decision-making and strategic planning.

Why Should Anyone Be Led by You: Encourages individuals to reflect on their leadership qualities and the value they bring to their teams and organizations.

Why Should Anyone Be Taught by You: Explores effective teaching and communication strategies to engage and inspire learners.

Why Should Anyone Be Managed by You: Examines effective management practices that inspire trust, motivation, and performance in team members.

Why Should Anyone Be Elected by You: Discusses the qualities and values that make individuals suitable candidates for leadership positions.

Professional Negotiation Skill-Managing Change & Conflict: Provides techniques for effective negotiation, conflict resolution, and managing change in the workplace.

Are You Prepared for Global Leadership: Prepares individuals for leadership roles in a globalized and interconnected world.

How to Deal with Harassment, Bullying & Violence: Addresses strategies for preventing and addressing workplace harassment, bullying, and violence.

The Value of Relationships and Client Satisfaction: Emphasizes the importance of building and maintaining positive relationships with clients and stakeholders.

The Value of Five-Star Customer Service: Provides techniques for delivering exceptional customer service to enhance satisfaction and loyalty.

How to Work Effectively with Internal & External Stakeholders: Offers strategies for collaborating effectively with internal teams and external partners.

How to Become a Culturally Diverse 21st Century Leader: Guides individuals in developing cultural competence and leadership skills to thrive in diverse environments.

The Art of Work-Life Balance: Provides strategies for achieving a healthy balance between work responsibilities and personal well-being.

Are you a Change Agent in your Environment: Encourages individuals to embrace their role as change agents and catalysts for positive transformation.

The Art of Effective Team Building, Teamwork and Building Relationships while Expanding an Organization: Explores techniques for fostering teamwork, building relationships, and expanding organizational capabilities.

Effective Job Readiness Skills: Covers essential skills and behaviors needed to succeed in the workplace, including communication, problem-solving, and professionalism.

Efficient and Effective Time Management Skills: Provides strategies for managing time efficiently and prioritizing tasks to maximize productivity.

Building a Culture of Trust amongst Peers & Stakeholders in the Community: Discusses strategies for fostering trust and collaboration among colleagues and external stakeholders.

How to Become Relational and Transactional: Explores the balance between building authentic relationships and achieving transactional goals in professional interactions.

How to Become High Tech and High Touch: Emphasizes the importance of leveraging technology while maintaining a human-centric approach in serving customers and stakeholders.